Terms & Conditions

Lodge Bookings

  • Makongo Hills reserves the right to amend any advertised rates without any prior consent or notice.
  • All published rates are quoted per adult or child per night inclusive of Value Added Tax (VAT) in South African Rands
  • In order to confirm a booking, we require a 50% deposit within 10 days of a reservation confirmation. Balance of payment to be made before or during stay.
  • All reservation requests, amendments and cancellations must be made in writing to Makongo Hills by e-mail office@makongohills.com

Product details:

Zebra Room: includes a deluxe King size bed, en-suite bathroom and private deck overlooking the Amaqongqo hills.
Giraffe Room: has a deluxe King size bed, en-suite bathroom, private deck, and also overlooks the Amaqongqo hills. This room is also accessible from inside the lodge.
Nyala Room: has 2 double beds with private bathroom next door. If needed, Nyala forms part of a family room with the Giraffe room, via a short passage.
Sundowners Rondavel: has a deluxe King size bed, en-suite bathroom, and is aptly named as is in the perfect position to experience sublime sunsets.
Eagles Nest Rondavel: has a deluxe King size bed, en-suite bathroom, private deck, and is situated in a private area of the garden.

Payments can be made using any of the following methods:

  • EFT; Yoco Machine present at lodge;  Cash

Please email the deposit slip with the name as reference to office@makongohills.com

Cancellation policy

  • 30 – 22 days before date of arrival, full refund
  • 21  –  15 days before arrival, 50% cancellation fee
  • 14  –   8 days before arrival, 75% cancellation fee
  •  7   –   0 days before arrival, 100% cancellation fee

All cancellations must be done in writing and emailed through to office@makongohills.com

Bookings that will not be accepted:

  • Same-day bookings
  • 1 night – 1 person bookings

Check in time: 14h00 – 17h30 and Check out time: 10h00 please

No vehicle to enter the property later than 17:30 PM. It is the guest’s responsibility to ensure they are on time.
If need be, alternative arrangements can be made with reserve manager – Dave Powell, +27 71 892 4068

Please note:

  • You need to please bring your own soft drinks and alcohol
  • To drive to the lodge, you require a vehicle with relatively high clearance; 4×4 not necessary unless during rainy season (traditionally October to March)
  • All reserves you drive through are Big 5 reserves, be cautious and do not get out of the vehicle